Seller Addendum
Last Updated: February 12, 2025
This Vimeo Seller Addendum is a part of Vimeo’s Terms of Service and sets forth the terms and conditions by which you may (a) offer content for sale using our "Vimeo On Demand" platform; and (b) offer content through your own branded sites and applications powered by our "Vimeo OTT" platform.
1. Eligibility
To sell or offer content through Vimeo On Demand, you must use and maintain a Vimeo account that allows Vimeo On Demand distribution. To sell or offer content through Vimeo OTT, you must use and maintain a Vimeo OTT seller account.
2. Seller Verification
You agree to provide accurate and up-to-date account information, including your legal name, address, phone number, and email address. We may require that you provide supporting documents and verify this information through Vimeo’s designated verification process before your content is made available for sale. Once verified, we may publicly display your contact details where your content is offered for sale. Vimeo may suspend or terminate your ability to sell content if your information is found to be false, misleading, or incomplete.
3. Selling Options
For title-by-title sales, you may select: (a) the purchase options (rent or buy); (b) the price per title; (c) the rental period (rental only); and (d) the distribution territory. For subscription sales to a collection of titles, you may select: (a) the subscription period; (b) the price per subscription period; (c) a free-trial period (not to exceed one month); and (d) the distribution territory. When you add a new video to a subscription series, it will automatically become available for viewing by subscribers.
4. User Content
If you allow end users to submit comments on an online forum that you moderate or on your Vimeo OTT site and/or apps, you must moderate that content consistent with our Acceptable Use Policy.
5. Licenses
5.1 Limited License. You hereby grant Vimeo the right and license to reproduce, distribute, transmit, sublicense (to end users for their personal viewing), transcode, publicly perform and exhibit, and otherwise exploit and promote the video (and all related content that you may upload, including poster and video description) in accordance with your choices. You also grant Vimeo the right (but not the obligation) to use and authorize others to use your name(s), likeness(es), biographical material(s), or voice(s), as contained in the content you upload, in any media for the purpose of promoting your videos or series.
5.2 License Period. The above licenses will continue so long as you offer content for sale. If you remove content, Vimeo (a) will cease offering it for sale to new viewers; and (b) may, in its discretion, continue to make the content available to those users who previously purchased the content or provide full or partial refunds to such persons.
6. Economics
6.1 Your Revenue. To the extent that Vimeo collects revenue from consumers with respect to the sales of your videos, Vimeo will charge the applicable fees set forth below and, subject to the terms hereof, remit the remaining amounts, less taxes, chargebacks and related fees, and refunds to you (such net amounts, "Creator Revenue").
6.2 Vimeo On Demand Fee. For each sale on Vimeo On Demand, you agree to pay Vimeo a service fee equal to 10% of the transaction amount plus the Transaction Costs. "Transaction Costs" are amounts paid by Vimeo to third parties to facilitate a transaction and include, without limitation, payment processing fees, foreign exchange fees, and platform fees (e.g., for in-app purchase).
6.3 Vimeo OTT Fees. For use of Vimeo OTT, you agree to pay the following fees:
6.3.1 TVOD/EST. For title-by-title sales (i.e., TVOD or EST), Vimeo will charge (a) a service fee equal to 10% of the transaction amount; and (b) a transaction fee equal to $0.50 per transaction.
6.3.2 SVOD. For initial and renewal subscription sales (i.e., SVOD), Vimeo will charge (a) a service fee equal to $1.00 per subscriber per month; and (b) if Vimeo processes the consumer’s payment, a transaction fee equal to 2.5% of the transaction amount plus $0.30 per transaction.
6.3.3 FVOD and API Fulfillments. For free and API fulfillments, Vimeo will charge a service fee of (a) $1.00 per each transaction fulfilled for title-by-title delivery (i.e., FVOD/AVOD/TVOD); and (b) $1.00 per subscriber per month for SVOD delivery.
6.3.4 Hosting and Transcoding Fees. Vimeo charges hosting and transcoding fees based on the length of the video uploaded in accordance with its fee schedule. You must prepay these fees when purchasing blocks of video upload hours. No proration or refunds will be made for unused blocks.
6.3.5 Third-Party Processing Fees. We may provide various mechanisms for processing payments. Depending on your plan and location, Vimeo may permit you to connect your own Stripe account to collect payments directly from consumers. In such event, (a) Vimeo will neither "collect" nor "process" consumer payments as those terms are used in this Seller Addendum; (b) you agree to pay the above service fees to Vimeo through systems we provide; and (c) you agree to pay the applicable fees to Stripe in accordance with the Stripe Services Agreement, unless you and Stripe agree otherwise in writing.
6.4 Enterprise Agreements. If you have a negotiated agreement with Vimeo that provides for a different fee structure, the terms of that agreement will control.
6.5 Third-Party Platform Fees. You are solely responsible for any fees charged by third-party app platforms which may include, without limitation, developer account fees and in-app purchase fees.
6.6 Promotional Codes. We may make promotional codes available to you to distribute your content to backers, reviewers, and friends and family for viewing without charge. You may not sell promotional codes or otherwise use them to distribute your content in exchange for payment or other consideration without Vimeo’s prior written consent. We reserve the right to restrict promotional codes for any reason.
6.7 Payment Terms. Vimeo will pay you Creator Revenue within thirty (30) days of the end of each month in which such revenue was earned. For Vimeo On Demand Creator Revenue, Vimeo will make all payments to your PayPal account or other payment method supported by Vimeo. For Vimeo OTT Creator Revenue, Vimeo will make all payments to your bank account via Stripe.
6.8 Payment Vendors. If payment of Creator Revenue is facilitated by one of our payment vendors (e.g., PayPal or Stripe), you must create and maintain an account with that vendor. In doing so, you must comply with that vendor’s terms of service. To the extent that Vimeo collects revenue from consumers with respect to the sales of your videos on Vimeo OTT, you agree to: (a) the Stripe Connected Account Agreement; (b) comply with Stripe’s Restricted Businesses policy; and (c) provide valid banking information in a country we support. You must provide all requested information in a timely manner. Vimeo will not be responsible for non-payment if you fail to do so. You represent that all information provided by you is accurate, complete, and up-to-date. You agree to promptly update information you previously provided if it becomes inaccurate.
6.9 Consumer Refunds and Chargebacks. Vimeo may, but will not be required to, provide refunds to consumers where: (a) Vimeo reasonably believes that the consumer was unable to stream the titles in a manner consistent with the purchase terms; (b) Vimeo determines that a refund is appropriate based on its internal policies (which will be provided to you upon request); (c) Vimeo suspects fraud; (d) the title is subject to a notice of alleged intellectual property infringement; or (e) you have breached the terms of Vimeo’s Terms of Service. You authorize Vimeo to dispute any chargebacks made by consumers and you agree to assist Vimeo in such dispute. Successful refunds and chargebacks will reduce revenue payable to you, but will not reduce fees payable to Vimeo. If the revenue payable to you is insufficient to cover the amount of any refund or chargeback, you will be responsible for reimbursing Vimeo for the outstanding balance.
6.10 Reservation of Rights. Vimeo shall have no obligation to pay Creator Revenue with respect to any transaction (a) that is the subject of a refund or chargeback; (b) that Vimeo reasonably determines is fraudulent; or (c) that involves content or conduct that violates Vimeo’s Terms of Service. You must repay Vimeo any amounts you have received with respect to any of the foregoing. Vimeo may withhold amounts or make adjustments to Creator Revenue: (a) to satisfy any amounts owed by you to Vimeo; (b) to provide a reserve for anticipated or provided refunds or chargebacks; or (c) pending any investigation of breach of our Terms of Service, fraud, or other illegality.
6.11 Currency. If we permit and you request payment of Creator Revenue in a currency other than U.S. dollars, we will charge a foreign exchange fee. Vimeo may permit you to sell content in currencies other than U.S. dollars. Transactions in foreign-denominated currencies will be converted into U.S. dollars for each day of sales based upon the day’s final exchange rate as reasonably calculated by Vimeo. For clarity, a day is determined by reference to the time zone applicable to New York City. All amounts will be paid out in U.S. dollars or, at Vimeo’s option, the currency of your country.
7. Taxes
You are solely responsible for determining and complying with your tax obligations. Vimeo does not provide legal, tax, or accounting advice. You should consult your tax advisors concerning the application of tax laws to your particular situation.
7.1 Income Taxes. Income taxes are solely your responsibility. Vimeo may withhold amounts from any amounts due to you that Vimeo determines in good faith must be withheld pursuant to tax law. Vimeo may file reports concerning income with any taxing authority, including the U.S. Internal Revenue Service. You must provide all tax and identity documentation that we request in order to make payments to you.
7.2 Sales Taxes. Vimeo may collect taxes (e.g., sales tax or VAT) on any transaction where it reasonably believes that tax collection is required. Where Vimeo believes in good faith that VAT collection is required, Vimeo may collect VAT on a "VAT-inclusive" basis, meaning that it will charge the retail price of the item and deduct applicable VAT from the amounts received from the purchaser.
8. Compliance
You must comply with Vimeo’s Terms of Service at all times. Vimeo may suspend, limit, or disable your participation in Vimeo On Demand or Vimeo OTT at any time, with or without notice, for any violation of our Terms of Service.
9. Vimeo OTT
The following terms apply only to the use of Vimeo OTT:
9.1 Compliance with Laws. You must comply with all applicable privacy laws, including, potentially: GDPR, CCPA, the Children’s Online Privacy Protection Act (COPPA), the CAN-SPAM Act of 2003, and the Video Privacy Protection Act.
9.2 Privacy and Cookie Policies. You must create, publish, and maintain a privacy policy and a cookie policy on your Vimeo OTT site and apps. Your privacy policy and cookie policy must comply with all applicable laws and accurately describe your use of consumer personal data and digital tracking technologies, if any. Vimeo will not review any such policy for compliance. Vimeo may provide sample policies for informational purposes only and makes no representations or warranties that their use will satisfy your legal obligations.
9.3 Children’s Privacy. If your content is directed to children under the age of 13, you must: (a) indicate that the site/app is "Made For Kids" on the Vimeo OTT platform and relevant app stores; and (b) comply with COPPA. As between you and Vimeo, you are solely responsible for ensuring that your OTT site and/or apps comply with COPPA.
9.4 Data Processing Agreement. Vimeo’s collection and use of personal data is governed by our Vimeo OTT Data Processing Agreement.
9.5 Consumer Terms of Service. You must create, publish, and maintain terms of service on your Vimeo OTT site and apps. Such terms must comply with all applicable laws and include the following minimum terms:
9.5.1 You and the consumer must acknowledge that the terms are concluded between you and the consumer only, and not with Vimeo, and you, not Vimeo, are solely responsible for the OTT site, apps, and the content thereon.
9.5.2 You must publish your contact information for disputes and legal service of process.
9.5.3 You must require consumers to provide a valid email address and consent to electronic notices.
9.5.4 If you use Vimeo to collect amounts from consumers, you must: (a) describe all available purchase options; (b) state that prices and purchase terms are subject to change; (c) state that all purchases are final and non-refundable; (d) disclose the terms and conditions of any free trials or discounts offered; (e) explain that in-app purchases will be billed by the app platform, not you; and (f) state the consumer’s responsibility for any applicable taxes, fees, and charges.
9.5.5 If you use Vimeo to offer subscriptions to consumers, you must clearly and conspicuously: (a) inform consumers that subscriptions will automatically renew unless canceled at least one day before the renewal date; (b) provide instructions on how consumers can pause or cancel subscription renewals; (c) state that you may decline renewals at your discretion; and (d) comply with all applicable laws and regulations.
9.5.6 The consumer must represent and warrant that (a) they are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) they are not listed on any U.S. Government list of prohibited or restricted parties.
9.5.7 If you permit consumers to upload content or comments, you must provide an acceptable use policy no less restrictive than Vimeo’s (see https://vimeo.com/terms#acceptable_use).
9.5.8 You and the consumer must acknowledge and agree that Vimeo, and Vimeo’s subsidiaries, are third-party beneficiaries of the agreement, and that, upon the consumer’s acceptance of the agreement, Vimeo will have the right (and will be deemed to have accepted the right) to enforce the agreement against the consumer as a third-party beneficiary thereof.
9.6 P2B Regulations. If you are a business established in the European Union and use Vimeo OTT to offer content to consumers located in the European Union, our EU OTT Seller Addendum applies.